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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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maury wills

April 11, 2025

5  out of  5
rating by maury wills
"I have had great service and outstanding support from Kwame Tyler and Jamie Tucker. Their genuine care and knowledge of insurance and financial awareness are awesome. I would certainly recommend to anyone. I want to really give praise to Candice and her commitment to excellence and for being patient. She is very knowledgeable, friendly, and executes amazing customer service. Way to go!"
We responded:
"Thank you for trusting our agency with your Insurance and Financial service needs Maury Wills. We truly appreciate your business as well as your support!"
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Antonett Johnson

April 3, 2025

5  out of  5
rating by Antonett Johnson
"I love this office! Everyone is kind, patient and informative. I transferred my policy from another State Farm office that was unprofessional, rude and lacked customer service and efficiency. This office helped me through the whole transition and their policies have kept me compliant with each property I’ve been at. Thank you all so much for being detailed, friendly and PROFESSIONAL. I want to add that I originally worked with Candace and she was a gem. This time La Keisha helped me and she was one of the best agents I’ve ever spoken with. I’m not sure where yall are finding these agents but please continue b/c they really are a rarity in these industries. UPDATE!!! 04/03/25 STATE FARM HAS A CUSTOMER FOR LIFE JUST BECAUSE OF THIS OFFICE. Calling me to wish me a happy birthday??? WHAT?! It’s the small things that really matter when working with a company. This office needs to be the face of State Farm. The care, the professionalism, the ability to make a person feel valued as a customer?! You all are amazing. Whether I need renters insurance, home owners insurance or car insurance I will be choosing STATE FARM! Thank you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lore Jane

March 31, 2025

5  out of  5
rating by Lore Jane
"Candice Lightbourne is such an amazing agent. She is very thorough and detailed oriented. She is really friendly and goofy and will make the experience fun and enjoyable. I had a blast speaking with her today even though I was unable to get insurance with them. I am well educated on auto, home and life insurance though. I hope in a few months I will be able to switch my insurance to State Farm so that she can be my agent. Thanks for the wealth of knowledge and for keeping it real Candice. You are a gem."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mickia Williams

March 31, 2025

5  out of  5
rating by Mickia Williams
"“I had an amazing experience working with Candice Lightbourne at State Farm. From the very first conversation, she was incredibly professional, knowledgeable, and genuinely focused on finding the best coverage for my needs. She took the time to explain all my options clearly, answered all my questions with patience, and made sure I felt confident in my decisions. Candice went above and beyond to provide exceptional customer service, always responding promptly and making the process seamless. If you’re looking for an agent who truly cares about her clients and delivers top-notch service, I highly recommend Candice!”"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chevla Thornton

March 28, 2025

5  out of  5
rating by Chevla Thornton
"Lakeisha is amazing. She gives excellent customer service, she is very knowledgeable and courteous. Whenever problems arise, she works diligently to solve them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kenderzous Wylie

March 27, 2025

5  out of  5
rating by Kenderzous Wylie
"Candice did an excellent job assisting me with my policy. Need any help i suggest asking for Candice!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Helena DeRienzo

March 24, 2025

5  out of  5
rating by Helena DeRienzo
"Working with Candice could not have been better. She had extensive knowledge of the products and was a pleasure to work with. We are very pleased with the entire experience."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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sarah

March 21, 2025

5  out of  5
rating by sarah
"Every time I get off the phone with my state farm rep I’m literally in a better mood than I was before. Specially after talking with Candice- and in the past Travis!! They are the sweetest, and so personable!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Frank Ellois

March 21, 2025

5  out of  5
rating by Frank Ellois
"I have loved working with all of the representatives under Kwame Tyler, but today’s experience with Candice Lightbourne was definitely the best experience yet. Her friendly demeanor, speed, and attention to detail with my requests were a cut above. I look forward to working with her and the rest of this office soon!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jessica Valor

March 20, 2025

5  out of  5
rating by Jessica Valor
"Candice is absolutely wonderful and I highly recommend working with her as your Insurance agent!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Aisha Bailey

March 19, 2025

5  out of  5
rating by Aisha Bailey
"Working with Candice is fantastic! She is super knowledgeable and great to talk to."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Thomas Womack

March 14, 2025

5  out of  5
rating by Thomas Womack
"Really great experience working with Candice! Would highly recommend reaching out as she has been very helpful working with my auto and homeowners policy!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dakota Mitchell

March 11, 2025

5  out of  5
rating by Dakota Mitchell
"I very much appreciate Candice Lightbourne for the wonderful experience with State Farm. She is professional, friendly, patient, and knowledgeable for all of my questions and concerns. I can’t thank her enough!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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christina smith

March 11, 2025

5  out of  5
rating by christina smith
"Candice Lightbourne is certainly an amazing agent. Unfortunately, I was not able to get insurance from State Farm but she was so thorough in her explanation of the insurance. Thank you and continue to do well."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Antonio D Lane

March 10, 2025

5  out of  5
rating by Antonio D Lane
"I am not one to write reviews. But this is a review that must be written. I want to thank State Farm representative Candice Lightbourne for an enjoyable transition. She was a delightful and patient person. She was very informative, attentive to my insurance needs. I don't look forward to searching for new insurance every six months, but this was a great joy. Thank you Candice."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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KillCode_Jr. Games

March 1, 2025

5  out of  5
rating by KillCode_Jr. Games
"Candice Lightbourne is the best State Farm agent, Open everything quick fast and everything just run so smooth."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nasha Sanders

March 1, 2025

5  out of  5
rating by Nasha Sanders
"Kwame is an excellent agent that goes above and beyond to ensure his client's are taken care of. I purchased a vehicle on Friday night at 11pm. I was having trouble adding the vehicle to my policy through the online tool. As a result of not being able to provide proof of insurance, the dealership would not let me drive my vehicle home. Kwame returned my call promptly on Saturday morning and got me covered. I would highly recommend his services!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jasmine Jones

February 26, 2025

5  out of  5
rating by Jasmine Jones
"I can’t thank Candace enough ! She worked her magic and drastically lowered my car insurance—like, ‘is this real life?’ low! On top of that, her customer service was top-tier. Friendly, knowledgeable, and genuinely cared about getting me the best deal. If you need insurance, run (don’t walk) to Candace ⭐⭐⭐⭐⭐"
We responded:
"Jasmine, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Candice is truly passionate about taking care of our customers and we thank you for recognizing her top-tier service! If there is anything else we can do to help, please let us know!"
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James Forkpa JR

February 26, 2025

5  out of  5
rating by James Forkpa JR
"Awesome Customer Service Experience!!! Thanks CANDICE"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Joe Singleton

February 20, 2025

5  out of  5
rating by Joe Singleton
"Candice Lightbourne I am writing to express my appreciation for the outstanding support and professionalism demonstrated while assisting me with my policy today. Your thorough knowledge and willingness to address my concerns made the process smooth and reassuring. It is refreshing to experience such a high level of service, and I felt it was important to acknowledge your efforts. Thank you for fostering such a supportive environment."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tavia Bell

February 11, 2025

5  out of  5
rating by Tavia Bell
"Kwame and his team especially Candace is awesome and personable ! Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Semilore

February 3, 2025

5  out of  5
rating by Semilore
"I had an amazing experience speaking with Candice very knowledgeable and courteous over the phone. And was able to answer all my question about my policy and any concern or issues I was having. Very impressed by the level of care and attention she gave with me over the phone :)"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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zakiya m

February 3, 2025

5  out of  5
rating by zakiya m
"Kwame Tyler and his team offer top tier service and their rates are definitely affordable. Lakeisha is very professional and personable! She quickly responds to any inquiry I have."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Barbara Hodnett

February 3, 2025

5  out of  5
rating by Barbara Hodnett
"Candice Lightbourne was so very patient with me .i would like to keep her forever .ty so much."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Gwendolyn Outlaw

January 28, 2025

5  out of  5
rating by Gwendolyn Outlaw
"Very very help to me she get 10 star from me"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"